We strive to ensure that our services are accessible to all users who meet the requirements of our terms and conditions, regardless of needs or circumstances, by applying harmonized standards and technical specifications such as WCAG 2.2. However, some of our services, such as online casino games, are of such a nature that it is technically impossible to make them fully accessible without compromising features that are central to the gaming experience. These services are based on interactive elements such as graphics, sound, animations, and other effects that are integral to the core of the games.
We monitor developments with the aim of improving accessibility as new technical solutions and standards become available. However, we reserve the right, in individual cases, to assess and document that it would constitute a disproportionate burden to fully implement accessibility for certain services. This applies especially to functions that are technically complex or directly linked to the unique gaming experience.
If you discover any shortcomings in accessibility, we kindly ask you to notify us via chat or email.