We are legally obliged, in accordance with Act 2017:630 on measures against money laundering and terrorist financing, to carry out proper customer due diligence. For this reason, we must also understand how the activity in your gaming account is funded.
In some cases, we may ask you to provide additional documentation, such as bank statements, payslips, or other supporting documents that verify the source of the funds used for gaming.
All information we receive is treated with strict confidentiality.
This regulation is based on the EU Anti-Money Laundering Directive and applies to all financial entities within the EU, including not only gaming companies, but also banks, financial advisors, real estate agents, and other regulated sectors.