Contact our Customer Service, providing the following information: the official link of the correct result and the bet ID (bet ticket number).
Our service is open every day from 09:00 to 24:00; Saturdays, Sundays and holidays included. You can check it through our chat or email us at clientes@goldenbull.es or if you are logged into your game account.
And you can read more about sports betting rules in our sports rules page.